Bdbaja Privacy Policy — Our Commitment to Protecting Your Information

Bdbaja is a trusted online gaming platform offering lottery, sports betting, jackpot, and casino games to players in Bangladesh. We believe that protecting your personal information is our foremost responsibility. This Privacy Policy applies to the bdbaja.bet website, mobile app, and all our digital services.

This policy has been drafted in accordance with Bangladesh's Information and Communication Technology Act and applicable international privacy standards. When you register, make a deposit, or use any service on bdbaja, the terms of this policy apply to both you and us.

Bdbaja collects your information through various means. The table below details the types and sources of information collected:

• The information you voluntarily provide during registration is the most important and is collected directly.
• Government ID photos and selfies are collected during KYC verification and used solely for identity confirmation.
• Financial transaction information is retained in compliance with anti-money laundering laws.
• Your device information is used to detect fraudulent activity.

Bdbaja uses your information only for specific and legitimate purposes. Your privacy will never be violated for any hidden agenda. We use your information for the following reasons:

• Account Management: To manage registration, login, password recovery, and overall account security.
• Service Provision: To process deposits, withdrawals, betting, and all other gaming services.
• Identity Verification: To verify your age and identity in compliance with KYC requirements.
• Fraud Prevention: To detect and prevent suspicious activities.
• Customer Service: To address your complaints and resolve any issues.
• Promotions & Offers: To send you relevant offers based on your preferences (you can opt out).
• Legal Obligations: To fulfill lawful requests from tax authorities or law enforcement agencies.
• Service Improvement: To analyze user behavior and improve the platform experience.

Bdbaja uses industry-leading technology to protect your information. Our security measures are regularly tested by independent third-party security experts.

• 256-Bit SSL Encryption: All data transfers are secured with industry-leading encryption.
• Firewall Protection: Our servers are protected by multiple layers of firewalls.
• Two-Factor Authentication (2FA): OTP verification feature for account access.
• Regular Backups: Your data is backed up regularly to prevent loss due to technical issues.
• Restricted Access: Only authorized staff can access your data, and only when strictly necessary.

Data from active accounts may be retained for up to 5 years after account closure for legal compliance purposes. It is then securely deleted.

Bdbaja does not sell your information to third parties. However, limited information may be shared in certain specific circumstances:

• Payment Processors: Only necessary information is shared with payment partners like Mobile Pay, Nagad, and Rocket to complete transactions.
• KYC Verification Partners: We work with authorized and trusted institutions for identity verification.
• Law Enforcement Agencies: Information may need to be disclosed due to court orders or legal obligations.
• Fraud Prevention Agencies: We participate in industry-standard data-sharing networks to detect fraud.

The bdbaja.bet website uses cookies to function properly and enhance your experience. Cookies are small data files stored in your browser.

• Essential Cookies: Essential for login sessions and site security. Disabling these will prevent the site from functioning properly.
• Performance Cookies: Used to understand which sections of the site receive the most traffic.
• Functionality Cookies: To remember your language preferences and other settings.
• Marketing Cookies: To show you relevant promotions. You always have the option to turn this off.

To disable cookies, go to your browser's Settings > Privacy > Cookies section. However, turning off some essential cookies may prevent certain site features from working properly.

Every bdbaja member has fundamental rights regarding their personal information. We respect these rights and strive to fulfill them as quickly as possible.

• Right to Access: You can request to know what information we have about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Deletion: You may request deletion of your information under certain circumstances.
• Right to Restrict Processing: You may request that we stop using your data for a specific purpose.
• Right to Opt Out of Marketing: You may opt out of promotional messages and emails at any time.
• Right to Complain: You may file a complaint regarding any breach of this Privacy Policy.

To exercise any of the above rights, email us at (support@bdbaja.bet) to contact us. We will respond within 48 hours.

Bdbaja strictly prohibits use of the platform by individuals under 18 years of age. We do not knowingly collect information from minors.

• Age verification is mandatory at the time of registration.
• If a user is suspected to be underage, the account will be immediately suspended pending KYC verification.
• If information from minors is inadvertently collected, it will be deleted immediately.

Bdbaja may update this Privacy Policy when necessary. Changes will be handled through the following process:

• At least 7 days before any significant change, notice will be sent to your registered email and SMS.
• The "Last Updated" date at the top of this page will be revised accordingly.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.
• If you disagree with the new policy, you'll be given the option to close your account.

If you have any questions, concerns, or complaints about this Privacy Policy, please contact us:

• Email: support@bdbaja.bet
• Support: FAQ Page View
• Response Time: Typically within 48 hours.

We take every complaint seriously and strive to resolve it in the shortest possible time.